Privacy, explained in plain English.

Who is responsible

Mirenso Wellness Laboratories Ltd, Links Road, Nyali Business Centre, Mombasa, Kenya, manages this website and the privacy choices described on this page.

Data and sources

When you browse the site, standard web request information can be processed by the hosting environment, including IP address, browser type, requested page, date and time. The site also stores a cookie preference. Campaign configuration values may be stored as tag1 and tag2 cookies when those parameters are present in the landing-page URL.

The on-page order and contact interfaces are not used by this website as a customer-record database. If you contact Mirenso directly by phone or email, the information you choose to provide through that channel is handled as part of the conversation you initiated.

Purposes

Essential technical information is used to deliver pages, keep the website secure and remember cookie choices. Optional analytics is used only after consent and only when an analytics tag has been configured for the visit. Direct phone or email enquiries are used to answer the question or request you send.

Service providers and transfers

The site may rely on web hosting and courier or payment providers when those services are used for an order. The website also requests the Newsreader and Manrope font files from Google Fonts. If optional Google analytics is enabled with consent, measurement requests are sent to Google. These providers may process technical request information on infrastructure located outside Kenya.

Retention

The cookie preference is stored in your browser for up to 180 days. Campaign configuration cookies are set for up to 30 days. Hosting logs, where maintained by the hosting provider, follow that provider’s operational retention settings. Direct enquiry records are kept only for as long as reasonably needed to answer the enquiry, manage a related order or resolve a follow-up issue.

Your choices

You can allow or decline optional analytics and can change that choice at any time. You can also clear cookies through your browser. For direct information Mirenso holds about a phone or email enquiry, you may ask to access, correct or delete information where appropriate to the relationship and record involved.

Contact

Privacy questions can be sent to [email protected] or raised by phone on +254 41 268 7413.